January 2026 Edition Read a message from CEO Randolph Hoover, learn how to access your W-2, and hear about our upcoming employee app! My A Message from Randolph Hoover Happy New Year to the entire XKIG team! As we begin a new year, I want to thank each of you for the hard work, dedication, and pride you put into your jobs every day. Whether you’re in the field, yard, or office, your commitment to safety, service, and teamwork drives our success and keeps our communities powered and connected. Speaking of teamwork, we will send a separate announcement about our 4th Quarter MVV program once the winners are selected. Look for it in your inbox. Looking ahead, I’m excited to share an important update: the upcoming launch of MyXKIG, our new intranet app. This platform was designed with our field employees in mind and aims to make your workday easier. MyXKIG will act as a central hub for the information and resources you need — everything from work tools and company updates to pay details and key documents — all easily accessible. MyXKIG shows our commitment to offering you better tools, clearer communication, and easier access to what matters most. By bringing everything together in one place, we cut down on frustration, save time, and help you stay focused on doing your job safely and efficiently. We will provide more details soon on how to access and use MyXKIG, and I encourage everyone to take advantage of it once it launches. This is just one way we are investing in our people and continuing to build a stronger, more connected XKIG. Thank you again for everything you do. I wish you and your families a safe, successful, and rewarding year ahead. If you haven’t already, please like and follow our XKIG pages here: Machines That Power XKIG: Inside the Heavy Equipment Behind Safer, Smarter Right-of-Way Clearing Our newest blog, “Machines That Power XKIG: Inside the Heavy Equipment Behind Safer, Smarter Right-of-Way Clearing,” explores the powerful fleet supporting our industry-leading ROW operations. From high-horsepower grinders and chippers to versatile excavators, precision dozers, and reliable haul trucks, each piece of equipment is designed to improve safety, speed, and dependability in tough terrain while helping us reduce outage risks and better serve communities. It’s not just about having more machines; it’s about having the right machines to boost performance, increase efficiency, and deliver the consistent results our partners rely on every day. Read more here: Machines That Power XKIG: Inside the Heavy Equipment Behind Safer, Smarter Right-of-Way Clearing  | XKIG It's Tax Season Click here to learn more about accessing your W-2 from the UKG app. Between the Branches Congrats to our Newly Licensed Commercial Drivers! Congratulations to the employees who participated in our most recent training class in Knoxville, TN, and to the following three team members who obtained their Commercial Driver’s License last month: Class A: Thomas McDonald Class B: Noah Brannon and Kaleb Mock We applaud these employees for successfully completing the classroom session, field training course, and skills test to achieve these qualifications! Our next training sessions will be held in Johnson City, TN, on February 6-7, Suffolk, VA, on February 20-21, Macon, GA, on March 6-7, and Ludington, MI, on March 20-21. For more information about the CDL program, contact Tim Haynes at thaynes@xylemtree.com . Work Anniversaries Congratulations to all Kendall employees who celebrated milestone anniversaries this past quarter. Thank you for your contributions to our company’s success. Here’s to many more years ahead! Click the button below to see the employees who hit milestone anniversaries. View Now Compliments for the Crew Your crews were stuck in traffic due to an accident on Dec. 23. There was an aggressive driver behind me that cut me off when I tried to get behind one of your trucks. Your driver witnessed this and was kind enough to stop his truck, put it in park, open his door and waved for me to go in front of him. He made my day with his kindness. Please thank him for me. - Linda L., Yadkinville, NC Compliments for the Crew “Thanks for the hard work over the past years. Because of you, Memphis has had very few power outages during this ice storm.” “Hats off for your storm preparation and the years of tree work that help keep us safe, warm, and with the lights on. Thank you, great job.” “Thank you for diligently trimming limbs near the power lines. We have power! We see your crews working year-round, thank you!” - Memphis, TN customers We Want to Hear from You! Do you have suggested article ideas or pictures to share? Email us at marketinghelp@xkig.com !

February 2026 Edition Learn more about the 2025 4th quarter MVV winners, checkout our latest blog, and more! Mission Vision Values Employee Recognition Program Quarterly Award Winners Congratulations to our 4th Quarter winners! There is one field team member from each region, nominated by their Regional Manager, who exemplifies our core values. Stay tuned for the announcement of the four Annual Core Value Award Winners. Each will receive a $2,500 Visa gift card and be eligible for the 2025 Employee of the Year award: a brand-new pickup truck! Here are the winners! Core Value Trust: Eric Turner Xylem Region 5 "When the utility needs something done, Eric is who they call on because his morals and work ethic speak volumes. Eric is not a person you have to worry about slacking when supervision is away, and you can depend on him for anything. From doing his walk around to jobsite set-up to showing up every day. When asked to travel, Eric is first on the list because of dependability and trust. Eric is a valued member of our team." Core Value Transparency: Richard Brooks Xylem Region 4 "Richard is always communicating with me on all aspects of his job good and bad, by keeping me informed of what's going on with his contract. He's also a great communicator with the forester he works for. The power company speaks highly of Richard as well." Core Value Respect: Michael Martinez Xylem Region 9 “Michael shows respect not in just words, but in how he listens, responds to constructive criticism, and how he treats other crew members. " Core Value Unity: Richard Moore Xylem Region 12 "Richard has exemplified the core value of unity in an exceptional way this quarter. After relocating from Klickitat County to Jefferson County to meet the needs of our region, he stepped into a completely new environment with unfamiliar crews and immediately fostered a welcoming, cohesive team culture. He transformed what is often a difficult out-of-town assignment into a crew that employees want to be part of. Richard’s commitment to bringing people together, supporting them, and creating a strong, unified work environment makes him an outstanding candidate for the unity award." It's Tax Season Click here to learn more about accessing your W-2 from the UKG app. Mentorship as Infrastructure: How XKIG is Scaling What Works Our newest blog, “Mentorship as Infrastructure: How XKIG is Scaling What Works,” shows why training and mentorship matter more than ever at XKIG. Across our companies, we focus on teaching safety, skills, and good decision-making to the next generation of field leaders. River City Construction’s Electrical Lineworker Career Development Program is a great example, combining classroom learning, hands-on field work, and daily mentorship through a four-year apprenticeship. This proven program helps strengthen safety, support hiring, and build a skilled workforce to serve utilities and communities for years to come. Read more here . January GF School is Complete! We wrapped another great GF School session with the following 13 attendees: Greg Devane, Charles Hall, Timothy Blankenship, John Lawson, Ricky Brown, Jackie Lambert, Gary Breeden, Rolando Mendoza, Ryan Lose, Scott Beicke, Joshua Griffey, Luke Motter, and Roberto Alvarez Espinosa (XKIG). Between the Branches Congrats to our Newly Licensed Commercial Drivers! Congratulations to the employees who participated in our most recent training class in Suffolk, VA, and to the following team member who obtained their Commercial Driver’s License last month: Class A: Ryan Smith We applaud Ryan for successfully completing the classroom session, field training course, and skills test to achieve this qualification! Our next training sessions will be held in Macon, GA, on March 6-7, and Ludington, MI, on March 20-21. For more information about the CDL program, contact Tim Haynes at thaynes@xylemtree.com . Compliments for the Crew A resident from Sanford, NC, called to share positive feedback about one of our crew members. She stated that she is an older woman and is not always treated with respect, but this employee went above and beyond. She explained that the worker came all the way down a hill to speak with her regarding a tree affecting her power line. She described him as extremely respectful and kind and said that this level of courtesy is hard to come by these days. -Mary L. We Want to Hear from You! Do you have suggested article ideas or pictures to share? Email us at marketinghelp@xkig.com !

Service Anniversaries Congratulations to all of those who celebrated a milestone anniversary this past quarter (April - June)! We appreciate your service! Gary Johnson How did you get your start with the company? I was working at a tire store, and a friend of mine was working here, and he said he could get me a job. I started as a groundman and journeyman tree trimmer and worked my way up. What has kept you with the company? My boss, the ownership, they’ve been absolutely fantastic to work for and trust. Kari (Hasko, Regional Business Partner) treats everyone with respect. What advice would you give your younger self? I just continue doing what I always did, just do what I was asked and try to do that to the best of my ability. What has been your most rewarding experience with the company? To see other employees come in and start from the bottom and work their way into a journeyman card, and live the life they’d like to live, build a family, and buy a house. Michael Wingfield Simitrio Gonzalez Tucker Miller Manuel Diaz Gomez Vladimir Hernandez Jose Cornejo Marco Portillo Gamez Daniel Stocks Matthew Kroener Greg Farmer Earlie Outlaw Travis West Jamie Gentry Desmond Johnson Bobby Messer Travis Barrett Shawn Bearden John Berryhill Robert Harris Brandon Maple Richard Garcia Timothy Swan William Ellis Nicholas Rowles Roger Cagle Ashley King Nathan Peele Dalton Gorrell Jason Strange Robert Watson George Baker Allanon Britt Carter Dunn Anthony Moreno Kevin Forister Michael Johnnie Jose Oliva Donaciano Ponce Johm Mauck Aaron Williams Mark Mason Randy Burwell Jacob Mann William Buffum Tristan Parton Mitchell Landphair Travis Wiedemann Jeffrey Berger Darcy Vanderwerken Tanner Beicke Tyler Stevens Michael Bradshaw Briar Fite Dominique Saunders Robert Clark Robert Williams Jonathan Mota Emiliano Anguiano Landon English Mark Beck Calvin Saunders Tavio King Christopher Santiago Matias Darrell Shifflett Josh Williams Deacon Roberts Richard Blackburn Clayton Butcher William Bunch Brandon Connor Brian McClure Julio Fuentes Steve Hale Austin Crane James Stone Yohaneli Jimenez Jose Laureano Wesley Mcgee Michael Crowe Daniel Harvey Roberto Gamez Christopher Braxton James Willey Terrell Woodard Donovan Williams Kaleb Swaney Michael Graney Maria Delcid Devon Capps Nicholas Roviso Ronny Deese Carlin Gamble Ronald Thorn Glen Jones Tania Romo Misael Rivas James Mcneil Milton Andrades Jr Francisco Perez Abel Juarez Martin Lomeli Rodolfo Reyes Becerra Moises Melendez Matthew Breeden Phillip Shropshire Thomas Warburton Livan Lorenzo Carledin Junius Bradford Terry Kirby Adrian Martinez Robert Hankins Jonathan Pointer Derrick Locklear Austin Craig Christian Neese Bryson Houston Raekwon Mcneil Roderick McGill James Johnson Billy Johnson Timothy Barr David Astralla Fredrick Scott Joshua Whittington Elijah Bethea Jose Ruiz George Griffin Brandon Smith Charles Polatty Jimmy Graham Noah Dixon Dylan Bruce Samuel Jacobs Justin Teague Abigail Nickoli Isaac Garza Dustin Cook Terrill Samuel Brandon Schuyler Juan Mejia Reyes Tracy Hunt Joseph Enderle James Lamberth Coleman Atwood Claude Ogden Michael Ottinger Hunter Williamson Candido Reyes Michael Mcdaniel Chantal Young Paul Eslinger Gena Diaz William Reyes Alvarado Joshua Ball Jeremy Whitt Lisa Prince Matthew Parrish Colbey Jackson Domingo Sanchez Jake Wyatt Eric Turner Jonathan Williams Taylor Million Alfredo Ibarra Britton Vaughan Robert Clements Jacob Fraley Christopher Poe Tony Whitten Agapito Ortiz Jerry Bennett Hunter Garland Crystal Hudson Wesley Spencer Elijah Banister Anthony Osborn Sarina Waldal Mark Bush Trimmer Test Robert Lowe We Want to Hear from You! Do you have suggested article ideas or pictures to share? Email us at feedback@xylemtree.com !

Please check your fuel cards: Cards expiring 12/25 will stop working after Dec 31 . Cards expiring 12/29 can still be used. Central Office will send replacements for cards expiring Dec 31 . Action : Confirm with Central Office if you have cards with 12/29 expiration for all fuel-able assets.

Are you a new hire? Remember, you have 30 days to sign up for benefits. Visit our Benefits site at xkig.hrbenefits.net Wellness Wednesdays For questions about your benefits, please email: benefits@xylemtree.com Have you added a beneficiary to your 401(k) with John Hancock? Have you elected your beneficiary in your 401(k) plan through John Hancock yet? Please make sure you do so if not! Your beneficiary listed in UKG does NOT carry over to John Hancock. Rather, you need to make the election yourself within their website @ https://myplan.johnhancock.com . Log in, go to the bottom right-hand side of your page, find “About Me” and “My Beneficiary” underneath. Click on this and update accordingly. To learn more about what a beneficiary is, click here . Still Smoking? It's a Great Time to Quit! This November is Lung Cancer and COPD Awareness Month, highlighting the importance of protecting lung health. To help you be at your best, the Anthem ConditionCare program offers free resources, including: 24/7 phone access to nurses who can address your health questions and concerns. Support from healthcare professionals to help you reach your health goals. Educational guides and useful tools to help you learn more about a certain condition, like COPD. While we’re talking about lung health, if you or someone you care about smokes, think about quitting – even just for one day – on November 20, the Great American Smokeout day. Do whatever it takes on your path toward long-term health. For additional Great American Smokeout resources, including quitting tips and support tools, visit the American Cancer Society. To further support you on your quitting journey, please see the Anthem Wellbeing Solutions tobacco cessation flyer, which outlines coaching, tools, and quit plans available through your benefits. These programs also offer opportunities to earn rewards for participating in healthy actions. See more here. There’s never been a better time to quit smoking! Understanding Diabetes and Symptoms Do you or someone you care about have diabetes? Or do you think you might? Being aware early can make a big difference. Common symptoms include: Feeling very thirsty or hungry Frequent urination Feeling tired Blurred vision Slow-healing cuts or frequent infections Anthem offers the no-cost Lark Diabetes Prevention Program to support digital health coaching. You can find more here (Spanish version here ). There is also the ConditionCare program that covers chronic issues like diabetes, asthma, and COPD. To learn more about diabetes and prevention, visit the World Health Organization’s diabetes fact page. National Healthy Skin Month It's National Healthy Skin Month, a great time to focus on simple habits that promote healthy and protected skin. As your body’s largest organ, your skin plays a vital role in your overall well-being. Giving it a little extra care can make a big difference. Healthy skin tips: Wear sunscreen daily Stay hydrated Use gentle cleansers and moisturizers Avoid tanning beds Check your skin regularly for changes For more information, visit the National Library of Medicine’s MedlinePlus page on skin care . Small daily habits can make a big difference! Happy Thanksgiving! As we head into the holiday, we want to share our gratitude for everything you do each day to support our team, our customers, and our mission. We hope you enjoy this time with the people who matter most. Thanksgiving is also National Family Health History Day , a great reminder to check in with loved ones about your family’s health background. These conversations can help you and your family make informed choices and stay proactive about your well-being. Wishing you and your loved ones a safe, healthy, and happy Thanksgiving! Boosting Your Benefits Update on Walking Challenge The Health is Wealth walking challenge is halfway through! We have 10 teams participating across the two brands. We’re now increasing the steps from 5,000 to 6,000 per day. This is a great opportunity to connect with team members by creating teams and staying healthy. For questions about your benefits, please email: benefits@xylemtree.com Are you a new hire? Remember, you have 30 days to sign up for benefits. Visit our Benefits site at xkig.hrbenefits.net We Want to Hear from You! Do you have suggested article ideas or pictures to share? Email us at marketinghelp@xkig.com !

Are you a new hire? Remember, you have 30 days to sign up for benefits. Visit our Benefits site at xkig.hrbenefits.net Wellness Wednesdays For questions about your benefits, please email: benefits@wakendall.com Have you added a beneficiary to your 401(k) with John Hancock? Have you elected your beneficiary in your 401(k) plan through John Hancock yet? Please make sure you do so if not! Your beneficiary listed in UKG does NOT carry over to John Hancock. Rather, you need to make the election yourself within their website @ https://myplan.johnhancock.com . Log in, go to the bottom right-hand side of your page, find “About Me” and “My Beneficiary” underneath. Click on this and update accordingly. To learn more about what a beneficiary is, click here . Still Smoking? It's a Great Time to Quit! This November is Lung Cancer and COPD Awareness Month, highlighting the importance of protecting lung health. To help you be at your best, the Anthem ConditionCare program offers free resources, including: 24/7 phone access to nurses who can address your health questions and concerns. Support from healthcare professionals to help you reach your health goals. Educational guides and useful tools to help you learn more about a certain condition, like COPD. While we’re talking about lung health, if you or someone you care about smokes, think about quitting – even just for one day – on November 20, the Great American Smokeout day. Do whatever it takes on your path toward long-term health. For additional Great American Smokeout resources, including quitting tips and support tools, visit the American Cancer Society. To further support you on your quitting journey, please see the Anthem Wellbeing Solutions tobacco cessation flyer, which outlines coaching, tools, and quit plans available through your benefits. These programs also offer opportunities to earn rewards for participating in healthy actions. See more here. There’s never been a better time to quit smoking! Understanding Diabetes and Symptoms Do you or someone you care about have diabetes? Or do you think you might? Being aware early can make a big difference. Common symptoms include: Feeling very thirsty or hungry Frequent urination Feeling tired Blurred vision Slow-healing cuts or frequent infections Anthem offers the no-cost Lark Diabetes Prevention Program to support digital health coaching. You can find more here (Spanish version here ). There is also the ConditionCare program that covers chronic issues like diabetes, asthma, and COPD. To learn more about diabetes and prevention, visit the World Health Organization’s diabetes fact page. National Healthy Skin Month It's National Healthy Skin Month, a great time to focus on simple habits that promote healthy and protected skin. As your body’s largest organ, your skin plays a vital role in your overall well-being. Giving it a little extra care can make a big difference. Healthy skin tips: Wear sunscreen daily Stay hydrated Use gentle cleansers and moisturizers Avoid tanning beds Check your skin regularly for changes For more information, visit the National Library of Medicine’s MedlinePlus page on skin care . Small daily habits can make a big difference! Happy Thanksgiving! As we head into the holiday, we want to share our gratitude for everything you do each day to support our team, our customers, and our mission. We hope you enjoy this time with the people who matter most. Thanksgiving is also National Family Health History Day , a great reminder to check in with loved ones about your family’s health background. These conversations can help you and your family make informed choices and stay proactive about your well-being. Wishing you and your loved ones a safe, healthy, and happy Thanksgiving! Boosting Your Benefits Update on Walking Challenge The Health is Wealth walking challenge is halfway through! We have 10 teams participating across the two brands. We’re now increasing the steps from 5,000 to 6,000 per day. This is a great opportunity to connect with team members by creating teams and staying healthy. For questions about your benefits, please email: benefits@wakendall.com Are you a new hire? Remember, you have 30 days to sign up for benefits. Visit our Benefits site at xkig.hrbenefits.net We Want to Hear from You! Do you have suggested article ideas or pictures to share? Email us at marketinghelp@xkig.com !

September 2025 Edition Learn more about our new XKIG website, our latest Kendall blog, the Trees & Utilities conference recap, along with who received a compliment and obtained their CDL! Have you checked out our new XKIG site? Here are some noteworthy sections: The XKIG Difference: Learn how XKIG keeps America’s critical infrastructure running—from coast to coast. This section showcases our commitment to safe, reliable, and resilient systems across the power and gas utility sectors. Disaster Restoration: See how our teams respond rapidly to storms and emergencies, helping communities recover by restoring power lines and clearing hazards with precision and care. Contact Us: Need to reach out? The Contact Us section makes it easy to connect with the right team across our companies. Follow Us on Social Media We’re building a vibrant online community—come join us! XKIG LinkedIn account: Stay informed on company news, industry insights, and career opportunities. Help us amplify our reach by liking, commenting, sharing, and reposting our updates—your engagement makes a difference! XKIG Facebook: Join the conversation, where we highlight community involvement, employee stories, and real-time updates from the field. It’s a great place to connect with our broader network and celebrate the impact of our work. XKIG Instagram: This is a behind-the-scenes look at our culture, teams, and milestones. From field photos to team celebrations, this is where we showcase the heart of XKIG. Got Something to Share? We’re always looking for great stories, photos, and wins to feature. Email your ideas to marketinghelp@xkig.com —we’d love to hear from you! Blogs: “The Calm in the Storm: Inside Kendall’s Emergency Response” Check out part two about how we respond to emergencies. Click here . Pictured L-R: David Fiebelkorn, David Allen, Joey Bidwell, James Fine, and Raymond McCowan Trees & Utilities Conference 2025 The Trees & Utilities Conference in Knoxville is in the books, and it was a great week for the Kendall crew! We had the chance to swap ideas, strengthen connections with clients, and meet some of the top folks in the industry. A big thank you to everyone who came and worked the booths. It was great to see so much interest in what we’re doing. We’re bringing home lots of energy and fresh ideas, and we can’t wait to keep building on that momentum. Between the Branches Congrats to our Newly Licensed Commercial Drivers! Congrats to our Newly Licensed Commercial Drivers! Congratulations to the following six team members who obtained their Commercial Driver’s License last month: Class A: Gary Burfield, Stephen Hoeksema, and Landon Cain Class B: William Buntin, Andres Arreola, and Jarod Jackson We applaud these six employees for successfully completing the classroom session, field training course, and skills test to achieve these qualifications! Our next training sessions will be held in Lexington, NC, on October 3-4, South Bend, IN, on October 17-18, Johnson City, TN, on October 31-November 1. For more information about the CDL program, contact Tim Haynes at thaynes@xylemtree.com . Compliments for the Crew A resident in Crossover, TN, called in to tell us what a great crew that we have working in his area. He stated they are very friendly. Compliments for the Crew Residents in St. James, MO, called in to tell us that the 2 crews that came to their house did an excellent job. They stated that they have 2 acres, and you can’t even tell the crew was there. They stated that Wayne Metroz and Trevor Runyan were amazing. Great job crew!! Compliments for the Crew Tammie D. called in to say she received great service from our crew. In their effort to clear tree limbs and other vegetation around the power lines, they were very professional and courteous. The supervisor, Shannon, explained the work to be done on my property and the debris clean-up. Tony and Jesus , in the bucket truck, organized the limbs they cut down into piles for easy removal. Stacy and his crew used the woodchipper to process the limbs, and they raked up the debris. Stacy remembered my request for a pile of wood chips. He brought them and deposited them where we discussed. Joe , the mower, did a great job of taking care of the underbrush and smaller wood debris. In all of it, the whole team did a fantastic job on my property. Compliments for the Crew Cathy G. from North Manchester, IN, wrote in to say our crew (Steven Traub, Andrew Bennet, Cole Cooper, Brendon Barnes, and Eric Long ) are very considerate, very kind, hard-working crew, very respectful, and just wanted to say the whole crew was excellent, and every one of them were hard workers. Compliments for the Crew A resident from Terry, MS, called in to thank Ignacio Sanchez and his crew (Eduardo Cornejo-sierra, Hilario M. Sanchez-Navarrete, and Gustavo Vargas Camacena ) for the hard work they have been doing. He stated the crew had been working nonstop in the Mississippi heat and whenever he drives by, they are always aware of their surroundings and are a great bunch! We Want to Hear from You! Do you have suggested article ideas or pictures to share? Email us at marketinghelp@xkig.com !