September 2025 Edition Learn more about our new XKIG website, Saluting Branches volunteer day, Trees & Utilities recap, and more! Have you checked out our new XKIG site? Here are some noteworthy sections: The XKIG Difference: Learn how XKIG keeps America’s critical infrastructure running—from coast to coast. This section showcases our commitment to safe, reliable, and resilient systems across the power and gas utility sectors. Disaster Restoration: See how our teams respond rapidly to storms and emergencies, helping communities recover by restoring power lines and clearing hazards with precision and care. Contact Us: Need to reach out? The Contact Us section makes it easy to connect with the right team across our companies. Follow Us on Social Media We’re building a vibrant online community—come join us! XKIG LinkedIn account: Stay informed on company news, industry insights, and career opportunities. Help us amplify our reach by liking, commenting, sharing, and reposting our updates—your engagement makes a difference! XKIG Facebook: Join the conversation, where we highlight community involvement, employee stories, and real-time updates from the field. It’s a great place to connect with our broader network and celebrate the impact of our work. XKIG Instagram: This is a behind-the-scenes look at our culture, teams, and milestones. From field photos to team celebrations, this is where we showcase the heart of XKIG. Got Something to Share? We’re always looking for great stories, photos, and wins to feature. Email your ideas to marketinghelp@xkig.com —we’d love to hear from you! Saluting Branches Volunteer Day On September 17, our rescom arm was proud to once again participate in Saluting Branches, with our teams volunteering in Suffolk, VA, and Charlotte, NC. Saluting Branches is a non-profit that honors American service men and women by organizing volunteer tree and landscape care for the property dedicated to our veterans. Each year, this event unites tree care professionals across the country to honor our veterans by caring for and beautifying their resting places. We’re grateful to be part of this effort year after year, giving back to the communities we serve and paying tribute to those who served us. Pictured: Wayne Phillips, William Tomlinson, and Jamie Johnson Trees & Utilities Conference 2025 The Trees & Utilities Conference in Knoxville is in the books, and it was a great week for the Xylem crew! We had the chance to swap ideas, strengthen connections with clients, and meet some of the top folks in the industry. A big thank you to everyone who came and worked the booths. It was great to see so much interest in what we’re doing. We’re bringing home lots of energy and fresh ideas, and we can’t wait to keep building on that momentum. Between the Branches Congrats to our Newly Licensed Commercial Drivers! Congrats to our Newly Licensed Commercial Drivers! Congratulations to the following two team members who obtained their Commercial Driver’s License last month: Class A: Carlin Gamble Class B: Rolando Mendoza We applaud these two employees for successfully completing the classroom session, field training course, and skills test to achieve these qualifications! Our next training sessions will be held in Lexington, NC, on October 3-4, South Bend, IN, on October 17-18, Johnson City, TN, on October 31-November 1. For more information about the CDL program, contact Tim Haynes at thaynes@xylemtree.com . Compliments for the Crew "I want to thank Steve Hosaflook and his team for doing such good work at our home. I particularly appreciated that he took the time to come the day before and let me know what he would be doing and to find out from me where your team would need to be careful of the trees that we have planted. This kind of communication makes such a difference." - Brenda B. We Want to Hear from You! Do you have suggested article ideas or pictures to share? Email us at marketinghelp@xkig.com !

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Are you a new hire? Remember, you have 30 days to sign up for benefits. Visit our Benefits site for more information about all things benefits related! xkig.hrbenefits.net Wellness Wednesdays For questions about your benefits, please email: benefits@wakendall.com Preventing Tick Bites Ticks live in grassy, brushy, or wooded areas and are an inevitable part of the job. Here are some prevention tips to help keep them from becoming a hazard: Tick exposure can occur year-round, but ticks are most active during warmer months (April-September). Treat clothing and gear with products containing 0.5% permethrin. Use Environmental Protection Agency (EPA)-registered insect repellents containing DEET, picaridin, IR3535, Oil of Lemon Eucalyptus (OLE), para-menthane-diol (PMD), or 2-undecanone. Apply sunscreen first and insect repellent second. Reducing exposure to ticks is the best defense against tickborne diseases. Read more prevention tips here: Preventing Tick Bites | Ticks | CDC National Immunization Awareness Month Getting vaccinated is one of the best ways to protect yourself and your loved ones from serious illnesses. If you have kids or other family members returning to school, remember to consider certain immunizations. Review simple immunization schedules by age group to see which vaccines are recommended for each family member: Vaccine Schedules For You and Your Family | Vaccines & Immunizations | CDC Physician Family Day is August 30 Do you have a personal healthcare champion, also called a Primary Care Physician (or PCP)? If not, now is a great time to find one. Having a regular doctor helps you reach your health goals and stay on top of preventive care and screenings. Your PCP will get to know you best and act as your healthcare champion. Learn more here . Spanish version is here . Boosting Your Benefits Check out Our Benefit Resource Center We have a wonderful benefits team that can assist you with understanding your benefits and if any questions come up. But if you have a claims issue or question about the denial of coverage, we partner with USI to help assist you. USI has a Benefit Resource Center that can help talk through your issues with claims and coverage to help resolve them. Click here to learn more. Anthem Members, You May Have Rewards! Did you know you may have unclaimed rewards with Anthem? Anthem keeps track of what preventative health measures you and your family are taking, along with condition management. Whether that’s going to your annual wellness visit or walking a certain number of steps with your family, you can receive rewards that can later be redeemed for all kinds of gift cards. Click here for more information. Use Your EAP If You’re Concerned About Substance Use Disorder For Yourself Or Suicide Prevention September is Suicide Prevention Awareness Month. If you're worried about a loved one or yourself, here are some steps to take: If you are in immediate danger, call or text 988. Learn the warning signs. Normalize seeking help. There are proven treatments that work. Check out SAMHSA’s toolkit here for more information. Use your no-cost employee assistance program (EAP) for more help. Lincoln Financial EmployeeConnect EAP offers: In-person guidance Online resources Unlimited 24/7 assistance – online, on the mobile app, or by phone: (888) 628-4824 GuidanceResources.com Username: LFGSupport Password: LFGSupport1 Check out the flyer here . Spanish version here . Anthem EAP offers: Counseling Legal consultation Financial consultation ID recovery Dependent care and daily living resources Crisis consultation Contact information is as follows: 800-999-7222 Anthem EAP website When you call, say you work for XKIG . More information can be found here . For questions about your benefits, please email: benefits@wakendall.com Are you a new hire? Remember, you have 30 days to sign up for benefits. Visit our Benefits site for more information about all things benefits related! xkig.hrbenefits.net

September 2025 Edition Learn more about our new XKIG website, our latest Kendall blog, the Trees & Utilities conference recap, along with who received a compliment and obtained their CDL! Have you checked out our new XKIG site? Here are some noteworthy sections: The XKIG Difference: Learn how XKIG keeps America’s critical infrastructure running—from coast to coast. This section showcases our commitment to safe, reliable, and resilient systems across the power and gas utility sectors. Disaster Restoration: See how our teams respond rapidly to storms and emergencies, helping communities recover by restoring power lines and clearing hazards with precision and care. Contact Us: Need to reach out? The Contact Us section makes it easy to connect with the right team across our companies. Follow Us on Social Media We’re building a vibrant online community—come join us! XKIG LinkedIn account: Stay informed on company news, industry insights, and career opportunities. Help us amplify our reach by liking, commenting, sharing, and reposting our updates—your engagement makes a difference! XKIG Facebook: Join the conversation, where we highlight community involvement, employee stories, and real-time updates from the field. It’s a great place to connect with our broader network and celebrate the impact of our work. XKIG Instagram: This is a behind-the-scenes look at our culture, teams, and milestones. From field photos to team celebrations, this is where we showcase the heart of XKIG. Got Something to Share? We’re always looking for great stories, photos, and wins to feature. Email your ideas to marketinghelp@xkig.com —we’d love to hear from you! Blogs: “The Calm in the Storm: Inside Kendall’s Emergency Response” Check out part two about how we respond to emergencies. Click here . Pictured L-R: David Fiebelkorn, David Allen, Joey Bidwell, James Fine, and Raymond McCowan Trees & Utilities Conference 2025 The Trees & Utilities Conference in Knoxville is in the books, and it was a great week for the Kendall crew! We had the chance to swap ideas, strengthen connections with clients, and meet some of the top folks in the industry. A big thank you to everyone who came and worked the booths. It was great to see so much interest in what we’re doing. We’re bringing home lots of energy and fresh ideas, and we can’t wait to keep building on that momentum. Between the Branches Congrats to our Newly Licensed Commercial Drivers! Congrats to our Newly Licensed Commercial Drivers! Congratulations to the following six team members who obtained their Commercial Driver’s License last month: Class A: Gary Burfield, Stephen Hoeksema, and Landon Cain Class B: William Buntin, Andres Arreola, and Jarod Jackson We applaud these six employees for successfully completing the classroom session, field training course, and skills test to achieve these qualifications! Our next training sessions will be held in Lexington, NC, on October 3-4, South Bend, IN, on October 17-18, Johnson City, TN, on October 31-November 1. For more information about the CDL program, contact Tim Haynes at thaynes@xylemtree.com . Compliments for the Crew A resident in Crossover, TN, called in to tell us what a great crew that we have working in his area. He stated they are very friendly. Compliments for the Crew Residents in St. James, MO, called in to tell us that the 2 crews that came to their house did an excellent job. They stated that they have 2 acres, and you can’t even tell the crew was there. They stated that Wayne Metroz and Trevor Runyan were amazing. Great job crew!! Compliments for the Crew Tammie D. called in to say she received great service from our crew. In their effort to clear tree limbs and other vegetation around the power lines, they were very professional and courteous. The supervisor, Shannon, explained the work to be done on my property and the debris clean-up. Tony and Jesus , in the bucket truck, organized the limbs they cut down into piles for easy removal. Stacy and his crew used the woodchipper to process the limbs, and they raked up the debris. Stacy remembered my request for a pile of wood chips. He brought them and deposited them where we discussed. Joe , the mower, did a great job of taking care of the underbrush and smaller wood debris. In all of it, the whole team did a fantastic job on my property. Compliments for the Crew Cathy G. from North Manchester, IN, wrote in to say our crew (Steven Traub, Andrew Bennet, Cole Cooper, Brendon Barnes, and Eric Long ) are very considerate, very kind, hard-working crew, very respectful, and just wanted to say the whole crew was excellent, and every one of them were hard workers. Compliments for the Crew A resident from Terry, MS, called in to thank Ignacio Sanchez and his crew (Eduardo Cornejo-sierra, Hilario M. Sanchez-Navarrete, and Gustavo Vargas Camacena ) for the hard work they have been doing. He stated the crew had been working nonstop in the Mississippi heat and whenever he drives by, they are always aware of their surroundings and are a great bunch! We Want to Hear from You! Do you have suggested article ideas or pictures to share? Email us at marketinghelp@xkig.com !

June 2025 Edition Meet the Central Office team, see who attended the GF school, check out who obtained their CDLs and received kudos from customers! Hurricane Season is Underway – meet the Central Office Team What’s open 24/7 and helps track daily field systems and storm response in real-time? If you said a national weather service, you would not be wrong. But another correct answer—that also makes your job easier—is the Central Office. Led by Tucker Miller , Director of Central Office, and Hannah Kallenbach , Central Office Manager, this team of eight makes sure our crews run safely and efficiently each and every single day, whether it’s during storm season or not. This includes making sure work time, safety forms, and pre-job planning are transparent to the office, customer, and employee. Central Office uses the UKG platform to get the right people moving around to the right job. From there, our CRM system aggregates data assets and crew information and flows it to Motive, the fleet management and driver safety platform. The Central Office is a pivotal part of headquarters in Norfolk, VA. The Storm Wall is always on and features six screens, with two weather stations, Motive GPS, an outage tracker, and any other details needed on the remaining screens. When our crews are sent for storm response, Central Office deals with the logistics of lodging, fuel cards (including getting them turned on and monitoring potential issues), and lining up everything else needed to get the job done. In the likely event of a power outage in a storm response situation, the Central Office can keep the communications going with the General Foreperson and customer, still putting together rosters, tracking hours worked, and uploading safety forms. Read more about our Storm Response and Restoration here: Storm Response & Restoration - Xylem Tree Experts. May GF School is Complete! We wrapped up another great GF School session with the following 13 attendees: Josh Floyd, Jairo Samayoa Cifuentes, David Tyler, Andrew Masincup, Joe Ottinger, Jesse Cook, Michael Mcleod, Hunter McFarland, Todd Ellison, Anthony Houston, Cale Cassidy, and Carl Bane. Stay Connected If you have any cool photos from the field or with your team that you think would be great to share, please email marketinghelp@xylemtree.com for the chance to have your photo featured on social media and in a newsletter! Between the Branches Congrats to our Newly Licensed Commercial Drivers Congratulations to the employees who participated in our most recent training classes in Hamlet, NC, and to the following three team members who obtained their Commercial Driver’s License last month: Class A: Pintle Hook Restriction: Donald Bryant, Daniel Lawlis Class B: Phillip Gentry We applaud these three employees for successfully completing the classroom session, field training course, and skills test to achieve these qualifications! Our next training sessions will be held in Mt. Jackson, VA, on June 13-14, Myrtle Beach, SC, on June 20-21, MD, on July 11-12. For more information about the CDL program, contact Tim Haynes at thaynes@xylemtree.com . Jamey Coker Reaches 20 Year Work Anniversary! Title: Xylem Supervisor, Region 6 How did you start with the company? I started with W.A. Kendall in 2005 as a Jarraff spotter/groundman. What has kept you with Kendall and now Xylem, for 20 years? I have remained with this company for several important reasons. Foremost among them are the meaningful relationships I have built with both coworkers and leadership. I place great value on loyalty and integrity - both my own and that of the organization. Once I commit to something, I am determined to see it through to completion. I have always viewed my role here not just as a job, but as a long-term career. That perspective drives me to continually improve myself, support the growth of my team, and contribute to the success of the company as a whole. What advise would you give to your younger self? Always stay true to who and what you are. Do not be afraid to stand up for what you believe in, even if you are standing all alone. There will be moments when it feels like your voice doesn't matter, or like you are not being heard, but don't let that silence you. You do matter, and the strength it takes to stay authentic will make a difference. Not just for you, but for others around you that need someone to look up to. Trust that the struggles you face will shape you into a compassionate, wise person, and make you capable of helping others in meaningful ways. What has been your most rewarding experience at the company? I have been thankful for the opportunity to move forward. Tree work has been in my family for generations, and I honestly never thought I would go beyond running a bucket or working with equipment. This has meant the world to me, and I look forward to what lies ahead. Xylem is now a Gold Canopy Partner The International Society of Arboriculture (ISA) Canopy Partners program is a collaborative initiative that brings together industry leaders to support ISA's mission to promote the professional practice of arboriculture, inform the public about tree benefits, and provide a global network of arborists, urban foresters, and people who care for trees. Compliments for the Crew “Tim Johnson, Klickitat (WA) Fire Chief, called to extend his thanks and gratitude to the crew (Richard Moore, Max Long, Sarina Waldal, Anthony Osborn ) for stopping and assisting with a rollover car accident along Hwy 142. He said the accident was on a blind corner and the crew volunteered to perform flagging to help with traffic control around the accident. Tim said the crew was very professional and courteous and their willingness to help was very appreciated.” We Want to Hear from You! Do you have suggested article ideas or pictures to share? Email us at marketinghelp@xylemtree.com !

Wellworks Tour of The National Parks Walking Challenge We’re more than halfway through the Tour of the National Parks Walking Challenge! Those who are participating have been moving more and having fun challenging each other in the process! Here are where the teams stand: DOT Fleet HR – 310,835 average steps Thunder and Lightning – 185,494 average steps Team Finance! – 172,733 average steps CS Team! – 128,020 average steps BD Top Dogs – 96, 291 average steps This challenge ends June 16 and the participants on the top three teams will win a cash prize! Remember to log your steps to give your team the best shot; you’re almost done! And for those employees who missed this one, keep your eyes out for the next!