June 2025 Edition
Meet the Central Office team, see who attended the GF school, check out who obtained their CDLs and the large number of kudos from customers!
Hurricane Season is Underway – meet the Central Office Team
What’s open 24/7 and helps track daily field systems and storm response in real-time? If you said a national weather service, you would not be wrong. But another correct answer—that also makes your job easier—is the Central Office.
Led by Tucker Miller, Director of Central Office, and Hannah Kallenbach, Central Office Manager, this team of eight makes sure our crews run safely and efficiently each and every single day, whether it’s during storm season or not. This includes making sure work time, safety forms, and pre-job planning are transparent to the office, customer, and employee. Central Office uses the UKG platform to get the right people moving around to the right job. From there, our CRM system aggregates data assets and crew information and flows it to Motive, the fleet management and driver safety platform.
The Central Office is a pivotal part of headquarters in Norfolk, VA. The Storm Wall is always on and features six screens, with two weather stations, Motive GPS, an outage tracker, and any other details needed on the remaining screens. When our crews are sent for storm response, Central Office deals with the logistics of lodging, fuel cards (including getting them turned on and monitoring potential issues), and lining up everything else needed to get the job done. In the likely event of a power outage in a storm response situation, the Central Office can keep the communications going with the General Foreperson and customer, still putting together rosters, tracking hours worked, and uploading safety forms.
Read more about our Storm Response and Restoration here: Storm Response & Restoration - Kendall Vegetation Services
May GF School is Complete!
We wrapped up another great GF School session with the following 9 attendees: Nathaniel Postelle, Jason Henry, Jerry Shaw, Antonio Hernandez Patino, Jacob Ahu, Steve Nash, Jorge Vasquez, Miguel Perez-Avila, and Brandon King.
Stay Connected
If you have any cool photos from the field or with your team that you think would be great to share, please email marketinghelp@wakendall.com for the chance to have your photo featured on social media and in a newsletter!
Between the Branches
Congrats to our Newly Licensed Commercial Drivers
Congratulations to the employees who participated in our most recent training classes in Hamlet, NC, and to the following four team members who obtained their Commercial Driver’s License last month:
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Class A: Pintle Hook Restriction: Lee Brooks, Justin Short
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Class B: Gunnar Presnell, James Barron
We applaud these four employees for successfully completing the classroom session, field training course, and skills test to achieve these qualifications!
Our next training sessions will be held in Mt. Jackson, VA, on June 13-14, Myrtle Beach, SC, on June 20-21, MD, on July 11-12. For more information about the CDL program, contact Tim Haynes at thaynes@xylemtree.com.
Kendall is now a Gold Level ISA Canopy Partner
The International Society of Arboriculture (ISA) Canopy Partners program is a collaborative initiative that brings together industry leaders to support ISA's mission to promote the professional practice of arboriculture, inform the public about tree benefits, and provide a global network of arborists, urban foresters, and people who care for trees.
Compliments for the Crew
A homeowner from West, MS, called to share how impressed he was with the work done by Willie Frizell and Jesse Perry, who finished up a job on his property. He said they did an outstanding job, were very friendly, and showed an incredible work ethic. THANK YOU KENDALL!
Compliments for the Crew
A resident in Boone, NC, called in to say she is so grateful for Matt Coffey and the crew that came out and said they did a fantastic job! The work they did on her yard looks amazing.
Compliments for the Crew
Ron G. from Evansville, TN, called back to thank Brenda Housley, Timothy Frazier & Crew for being so polite and good on our word. He stated he could not be happier with the work, and within 30 mins, all the limbs were cleaned up. Thank you, Kendall, for being a company of your word!
Compliments for the Crew
A customer in Noblesville, IN, left a message of appreciation with our utility customer for Josh Dobbs and said he was extremely respectful and worked well in a timely manner.
Compliments for the Crew
A Coop Supervisor in Georgia acknowledged Carlos Reyes' great job running the hourly crew and believe his efforts & the rest of the crew members are considered one of the best crews on their system.
Compliments for the Crew
A homeowner in Oklahoma City, OK, called in to thank us for the timely response regarding their yard. She said our field supervisor, Francisco Castaneda Salas, and crew (Eden Rodriguez, Manuel Martinez, Carlos Robles, Brian Mendoza) were absolutely amazing. Again, THANK YOU!!!
Compliments for the Crew
Anthony H. from Gravel Switch, KY, called in to compliment the crew (GF Daniel Lister Jr., Mike Baker, Brandon Davidson, David Lister, Lee Lister) to specifically praise their hard work and dedication. He emphasized that this crew has performed better than any previous teams he has seen in his 60 years of living in the area. They went above and beyond and deserved a pat on the back.
Compliments for the Crew
Elizabeth M. from Texarkana, AK, sent in a note thanking Marcos Soriano for taking the time to walk her property. She wrote, “it helped ease our minds and your team was very professional when they did the trimming the next day. We appreciate it so much.”
We Want to Hear from You!
Do you have suggested article ideas or pictures to share? Email us at marketinghelp@wakendall.com!